Answers To Your Questions

About KIAGO Nutrition

What is KIAGO and when should I use it?

KIAGO offers complete and healthy drinkable meals. They contain enough calories to replace a meal, as well as the protein, carbohydrates, good fats, fibers and all the vitamins and minerals you need. You can use KIAGO to replace one, several or all meals in a day. Just add water to the meal in a bottle, shake and drink!

Our healthy drinkable meal can be convenient to use for many people:

  • People who do not have time to have breakfast in the morning.

  • People overwhelmed at work, who do not have time to stop to eat.

  • Workers on the road or outdoors and who do not have easy access to a refrigerator or microwave.

  • Athletes who want to have the energy they need for their activity.

  • Outdoor expedition fans, in search of healthy foods that are light to carry.

  • New parents who are short on time.

Delivery & Returns

We offer shipping Canada wide in  3-10 business days.

As they are food products, our healthy meals are NEITHER EXCHANGEABLE OR REFUNDABLE.

If you are not sure if you will like our meals or a flavor, we advise you to try a smaller box first, or share a box with someone. 

Do KIAGO tastes good?

The healthy drinkable meal will be just as goof to drink as it is for your health. The ingredients have been chosen carefully to create the best of blends once all combined. You can choose between different flavors and we are sure you'll love them all. 

Is KIAGO enough for my nutritional needs?

An adult's calorie needs are estimated at around 2,000 calories a day, but varies greatly depending on your age, gender and level of physical activity.

Our meals are very filling and can easily replace a meal. But if you are used to eat large portion or are very active, you might need to take 2 pouches or use a custom quantity with our bulk bags. 

If you use our 100g pouch, it will keep you full as much as a 420 calories meal would do (and even more, because of all the good ingredients and fiber). But if you are use to eat a 1,000 calories dinner, you might feel it is not enough. This is normal - you took less calories in. It's really easy to underestimate the calories you eat. 

How is KIAGO different from other meal replacement shakes?

Most meal replacements on the market are ultra-processed products. Each macronutrient is isolated in the laboratory and synthetic vitamins are then added, making the list of ingredients filled with words difficult to understand. While we can create a lab product that seems to provide optimal nutrition on paper, the science of nutrition is much more complex. Real ingredients interact with each other in a way that can not be replicated in the laboratory and provide many other benefits, like antioxidants.

The science of nutrition is relatively young and other discoveries are yet to come. By using real foods from different food groups, we ensure that KIAGO replicate a healthy diet that is as natural as possible and that contains all the elements necessary for good health, even those that are not yet discovered. This will not be the case for products created in laboratory.

How do the subcription work? Can I make a change or cancel my subscription?

Order date 

The payment for your next order will be taken on the same date as your 1st subscription order, but one month, two months or three months later, depending on the frequency chosen.

For example, if your 1st order was on September 25 and you chose to receive meals every two months, payment for your 2nd order will be automatically taken on November 25.

Depending on delivery times, you should then receive your order within 2-7 business days.

If you are not sure when your last order was, you can look for your order confirmation email or write to us at and we will be happy to confirm the date of your next order.

What if I run out before my next order date ? What if I still have plenty near my next order date?

You can move forward the date of your order or skip an order at any time. Simply write to us at

What if I want to change the flavors/quantity frequency ?

Just email us !  If you want a different flavor each month, just send us a little email once a month to let us know the next flavor(s) you want. Please notify us at least 72 hours before the date of your next order.

What if I want to cancel ?

You can cancel at any time. Just email us at

We like when you tell us why you want to cancel so we can improve but it is not mandatory. 

How do I store KIAGO and how long does it last?

Dehydrating food is a food preservation method older than the invention of refrigerators. The healthy drinkable meal can be stored for about 6 months in its pouch, and that, without any preservatives! The compostable pouch should ideally be stored at a temperature between 10 and 25°C (50°-77°F). You can keep the pouch temporarily at higher or cooler temperatures, but if storage conditions are not met, the product may not be stored for as long as the expiration date written on the packaging. Once the meal replacement shake is prepared with water, it will keep its freshness for about 2 hours at room temperature and up to 24 hours in the refrigerator.

Can I buy KIAGO already prepared with water?

No. For the moment, the healthy drinakble meals are only sold in dehydrated form. The fact that the meal replacement is not mixed with water allows it to be stored much longer without preservatives and without the need for refrigeration. This allows you to easily keep it at home for several months and carry it everywhere with you, even when you want to travel light or you do not have access to a refrigerator.

Does KIAGO contain allergens?

Our healthy dinkable meal is made with oat flour that is not gluten free. The product also contains almonds,cashews and Brazil nuts that may not be suitable for people with nut allergies. Some ingredients are packaged in the same facility as peanuts, tree nuts, soy and sesame seeds. Lactose intolerant people should also refrain from consuming the classic version of the product since it contains milk. Out vegan version is lactose-free but produced in the same facility where milk is present.

Is KIAGO eco-friendly?

Yes, every pouch is compostable and every box you receive (including the tape) is recyclable so we can minimize our impact on the planet.

Does KIAGO contain caffeine?
No, none of the KIAGO products contain caffeine.
Is KIAGO certified organic?
No, KIAGO do not currently have the organic certification. However,  all our vegetables are always organics and other ingredients are organic when available. All the suppliers of our ingredients are chosen with care. For a start-up company like ours, the costs and the constraints of organic certification are not currently worth it (some of our ingredients are very hard to find organic without buying very large quantity) and we prefer to offer you an equally healthy product, at a better price.
Where can I buy KIAGO?
For now, only online at Retail points of sale could be added soon.
Which countries do you ship to?
Unfortunately, we can only ship to Canada right now.