We ship across Canada in 3 to 10 business days. Since these are food products, they unfortunately cannot be exchanged or refunded. If you are on the fence, we suggest starting with a small box or sharing with someone to try our flavors before committing to a larger order!

KIAGO is available exclusively online, at kiagonutrition.com. Shipping is fast, and free on orders over $50.

For now, we only ship within Canada.

You can manage your subscription anytime directly from your customer account: change the date, flavors, frequency, or cancel. You can also email us at info@kiagonutrition.com, and we will be happy to take care of it for you.

Payment for your next order is charged on the same date as your first subscription order, but one, two or three months later depending on the frequency you chose. For example, if your first order was on September 25 and you chose to receive meals every two months, payment for your second order will be automatically charged on November 25, with delivery within 2 to 7 business days after that. Not sure when your last order was? Check your order confirmation email, or write to us and we will be happy to confirm your next order date.

●       What if I still have plenty of product left, or I'm about to run out before my next order?

No problem, you can move your order forward or skip it anytime, directly from your account or by writing to us.

●       What if I want to change my flavors or quantity?

No problem, you can update your order anytime directly from your account or by writing to us.

●       What if I want to cancel?

You can cancel anytime, from your account or by emailing us at info@kiagonutrition.com. We like knowing why you are cancelling (it helps us improve), but it is not required!

KIAGO offers complete and healthy drinkable meals. They contain enough calories to replace a meal, as well as the protein, carbohydrates, good fats, fiber and all the vitamins and minerals you need. You can use KIAGO to replace one, several or all of your meals in a day. Simply add water to the meal in a bottle, shake, and drink!

Our healthy drinkable meals can be convenient for many people:

●       People who don't have time for breakfast in the morning.

●       People overwhelmed at work, who don't have time to stop and eat.

●       Workers on the road or outdoors without easy access to a fridge or microwave.

●       Athletes who want the energy they need for their activity.

●       Outdoor expedition fans looking for healthy, light-to-carry food.

●       New parents who are short on time.

It was very important for us to create products that were good for you, but that also tasted good, even mixed with just water. Our ingredients are chosen carefully to create the best blend once combined, and you can choose between different flavors, we are sure you will love them all.

For a stronger flavor and smoother texture, you can prepare the drinkable meal a little in advance and leave it in the fridge for up to 24 hours.

We are not just another shake on the market. A few things set us apart:

●      The ingredients. Most meal replacements rely on ultra-processed, lab-made ingredients to cut costs. We use real, natural ingredients you can actually recognize.

●       The calories. A 50g “meal” with 200 calories will not get you through your morning. KIAGO meals are 100g and 410 calories, enough to actually replace a meal.

●       The balance. Some protein shakes are heavy on protein but light on everything else. KIAGO offers
a real balance of protein, complex carbs and healthy fats, from whole grains, nuts and superfoods.

●       The convenience. No fridge, no freezer, no heating required. Add water, shake, and go.

No to both. Our meals are made from natural ingredients that are dehydrated and ground into a fine powder. Dehydration is a natural preservation method, so there is no need for additives. You can store the pouches at room temperature for up to 12 months and simply mix with water when you are ready to eat. Once mixed, the meal keeps for about 1 hour at room temperature, or up to 24 hours in the fridge.

Not at the moment, our meals are only sold in dehydrated form. That is actually what allows them to last so long without preservatives or refrigeration, so you can stock up and bring them anywhere, even when traveling light or without access to a fridge.

If you are a new customer ordering 8 drinkable meals or more, we automatically add the bottle to your box, no need to add it to your cart. It will not show up in your order summary, but do not worry, it will be there! You can also purchase additional bottles from the drinkable meals section.

Yes, absolutely. Each KIAGO drinkable meal offers a balanced portion of protein, complex carbs, healthy fats and fiber, everything your body needs for a complete meal. Thanks to its fiber and whole-food ingredients, it is also very filling.

That said, everyone's needs are different. An adult's calorie needs average around 2,000 calories a day but vary a lot depending on age, gender and activity level. Our 100g pouch is filling like a 420-calorie meal (and even more so, thanks to the fiber), but if you are used to bigger meals or are very active, you might want 2 pouches or a custom amount from our 1.5kg bulk bags. You can replace as many meals as you would like with KIAGO, though we always encourage taking time for a home-cooked meal with good company when you can. 😊

You will find the full nutritional values and ingredient list on each product page, just below the ingredient photos.

Our drinkable meals are made with gluten-free oat flour, and all our products are gluten-free. They do contain nuts (almonds, cashews, peanuts and Brazil nuts) and are not suitable for people with nut allergies. Some ingredients are also packaged in facilities that handle peanuts, tree nuts, soy and sesame, so cross-contamination is possible. Our classic version contains milk; our vegan version is lactose-free but made in the same facility where milk is present.

No, none of our products contain caffeine.

Not currently. That said, our vegetables, plant-based proteins and oats are always organic, and our other ingredients are organic when possible; we choose all our suppliers with care. Some of our ingredients are hard to source organic at a reasonable price, so we have focused on the ingredients that offer the most benefit from being organic, particularly when it comes to pesticides, rather than chasing organic certification at all costs.

Not at all, our goal is a balanced meal, not a low-carb product. The carbs come from whole, natural ingredients like oats, sweet potatoes and vegetables, all complex carbs packed with fiber, vitamins and minerals. We do not add sugar; what is there occurs naturally in the ingredients. Our classic version (with milk) has 12g of naturally occurring sugar, largely from lactose, which also brings protein and calcium. Our vegan version (without milk) has only 2g of natural sugar.

Each meal muffin is a balanced blend of protein, carbs and fats, including whole grains, vegetables and good fats. With 350 calories, 21g of protein and 6g of fiber, the muffins are very nutritious and can keep you going for several hours. Depending on your appetite and nutritional needs, you can have it on its own or alongside other foods, any time of day.

The muffins keep for 24 to 48 hours at room temperature and 3 to 5 days in the fridge. They can also be frozen. Let them cool completely before storing them in an airtight container. They are best served slightly warmed.

The muffins are not designed for any one specific goal. Made with healthy, nutritious ingredients, they are quick to prepare and make eating well easy. So they can fit into a weight-loss or healthy mass-gain routine, depending on the quantity you eat. They are great for getting your nutrients in without overthinking it.

There is no specific limit, the muffins do not contain anything (like concentrated herbs or supplements) that would be a concern in large amounts. That said, as with any food, it is best to fit them into a balanced diet rather than making them the sole basis of your day. We encourage healthy, varied eating, along with the pleasure of cooking and sharing meals... whenever possible! Our muffins are here to help out and simplify busy days, not to replace all your meals.

It really does taste like a muffin, and a good one! It is just a little less sweet and less rich than store-bought muffins. The texture is very similar to a regular muffin: not dry, not gummy.

Some people prefer eating their meal rather than drinking it, and find it more satisfying. Protein bars are often very artificial and full of additives. Our muffins are made with simple, nutritious ingredients. Since water is only added at preparation and baking time, the ingredients keep longer, with no preservatives needed.

Yes, our muffins are gluten-free. We use certified gluten-free oats and make sure there is no cross-contamination with our suppliers. There is no gluten anywhere in our facility. They are not lactose-free though, since they contain milk, an ingredient that also contributes to their protein content and great taste.

Most of the sugar comes naturally from the ingredients used, mainly milk and vegetables. We add a small amount of sugar for taste, but nothing close to store-bought muffins or even many homemade recipes.

Our muffins contain nuts and are not suitable for people with a nut allergy. They do not contain soy in the recipe, but are made in a facility that also handles soy, so cross-contamination is possible for highly sensitive individuals. As mentioned above, they are entirely gluten-free. If you have severe allergies or multiple dietary restrictions, feel free to contact us with any specific questions before ordering.

The muffins are made with complex carbohydrates (oats, vegetables) and contain a good amount of fiber, fat and protein. So they are fairly balanced in terms of blood sugar impact, since they are not made of simple sugars. The muffins could work as a meal (or as a smaller snack portion), but we recommend checking with your healthcare professional to confirm the nutritional values fit your specific needs.

Yes. Our SLY meals may contain gluten, and some of them contain soy. If you have allergies or intolerances, we recommend checking the ingredient list on the product page before ordering, or writing to us if you have any doubts.